About Us & Policies

Welcome to buzzingamarketing. Thank you for visiting our shop. All of our items have been carefully selected for quality and we are always on the lookout for new and beautiful items. 

Store Locations & Hours

 

Contact & Custom Requests

Email:

Colette - [email protected]

Mailing Address: 

buzzingamarketing

419 Palmer Ave

STE 2

Falmouth, MA. 02540  

Shipping Information

  • Please understand this is a small business and we must pack each item carefully to ensure it arrives safely.
  • All crystals are lovingly packages to ensure they arrive intact. Our packages are unscented. 
  • All packages are insured for the shipping & item value. 
  • Smaller items, like tumbled stones, will ship First Class Mail and larger orders will ship Priority Mail or UPS. Some items take 1-2 days to prepare like made-to-order jewelry.

Shipping Timeframes

  • Nearly all orders ship within 2-3 days of your order. I ship M-F, so if you order on Friday night, your order will ship Monday morning. 
  • During Peak Season Shipping Times Will Increase

RETURNS

  • Returns for Standard Items: 0% Restocking Fee
  • Returns for One of a Kind Specimens: 20% Restocking Fee (returns of one of a kind items greatly affects our business, please make sure you are in love with your specimen before completing your order)
  • We cannot accept returns on Freight items - items shipped Freight will be clearly labeled. 

I gladly accept returns on any item within 15 days of delivery as long as the following conditions are met. Do not return damaged or broken merchandise. 
1. Contact me before you send it back.
2. Item arrives within 30 days of your delivery date.
3. Item arrives in one piece / complete. 
    • You will be refunded for the item value.
    • You just cover the shipping back to me. 

Return your item to:

buzzingamarketing

419 Palmer Ave

STE 2

Falmouth, MA. 02540  

 

Damaged / Broken Crystals

1. Send a photo of the damage to [email protected] 
2. Send a photo of the box from every side including the inside to [email protected] 
3. Do not throw away the box or any part of the shipment until I have processed the claim


Privacy Statement

We do not share your information with anyone outside buzzingamarketing. If you have signed up to join the Crystal Club, either on our website or via Facebook, we will include you in our once a week newsletter. We never share your email with anyone outside of our site. 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected].